Konami offers exchanges on Silent Hill HD for Xbox 360
Offer only available to the Americas.
August 11, 2012 / 06:08 AM EDT / (@admeady)

Konami has begun an exchange offer for buyers of the Xbox 360 version of the Silent Hill HD Collection.

The program comes in the wake of the announcement that this particular version will not be patched.

Applicable to copies bought before August 8 from “recognized retailers”, the offer allows customers to return their copy of the game in exchange for a select title. The transaction must be insitgated before October 7 for the offer to remain valid.

Customers who want to exchange are asked to “send your receipt to Konami Customer Service for verification and further details on how to exchange your product”.

A post on the official Konami Facebook page says that the offer is only “valid for purchases made in North and South America”.

These are the games available:

Nintendo DS

  • BEYBLADE: METAL FUSION (Hudson)
  • BEYBLADE: METAL MASTERS (Hudson)
  • Deca Sports (Hudson)
  • Yu-Gi-Oh! World Championship 2007
  • Yu-Gi-Oh! 5D’s World Championship 2011 Over the Nexus
  • 3DS Pro Evolution Soccer 2011 3DS (PES 2011)
  • Pro Evolution Soccer 2012 3DS (PES 2012)
  • Frogger 3DS
  • Doctor Lautrec and the Forgotten Knights
  • Metal Gear Solid 3DS
  • Nikolis Pencil Puzzle
  • Deca Sports Freedom

Nintendo Wii

  • BEYBLADE: METAL FUSION (Hudson)
  • Castlevania Judgment
  • Dance Dance Revolution (2010)
  • Dance Dance Revolution II (2011)
  • Dance Dance Revolution II (2011) Bundle
  • Dance Dance Revolution Hottest Party 2
  • Deca Sports (Hudson)
  • Deca Sports 2 (Hudson)
  • Deca Sports 3 (Hudson)
  • Def Jam Rapstar
  • Dewy’s Adventure
  • Fishing Master (Hudson)
  • Karaoke Revolution Glee
  • Karaoke Revolution Glee vol. 2
  • Karaoke Revolution Glee vol. 3
  • Marble Saga Kororinpa (Hudson)
  • Pro Evolution Soccer 2008 (PES 2008)
  • Pro Evolution Soccer 2012 (PES 2012)
  • Rooms: The Main Building (Hudson)
  • The Cages: Pro Style Batting Practice
  • Wing Island (Hudson)
  • Yu-Gi-Oh 5D’s: Wheelie Breakers

PlayStation 2

  • Contra: Shattered Soldier
  • Frogger: The Great Quest
  • Karaoke Revolution Party
  • Metal Gear Solid 2: Sons of Liberty
  • Metal Gear Solid 2 Substance
  • Metal Gear Solid Essential Collection
  • Silent Hill: Shattered Memories
  • SLAI: Steel Lancer Arena International
  • Suikoden III
  • Teenage Mutant Ninja Turtles
  • Yu Gi Oh! Duelists of the Roses

PlayStation 3

  • Birds of Steel
  • Blades of Time
  • Castlevania Lords of Shadow
  • Castlevania Lords of Shadow LE
  • Dance Dance Revolution (2010) Bundle
  • Hellboy The Science of Evil
  • Karaoke Revolution Bundle (2009) Bundle
  • Lucha Libre AAA Heroes Del Ring
  • Metal Gear Solid HD
  • Metal Gear Solid 4: Guns of the Patriots (MGS4)
  • Neverdead
  • Pro Evolution Soccer 2009 (PES 2009)
  • Pro Evolution Soccer 2011 (PES 2011)
  • Pro Evolution Soccer 2012 (PES 2012)
  • Silent Hill HD
  • Silent Hill Downpour

PSP

  • Metal Gear Solid Portable Ops Plus
  • Metal Gear Solid Peace Walker
  • Pro Evolution Soccer 2012
  • Rengoku
  • Yu-Gi-Oh! GX Tag Force 5

Xbox 360

  • Adrenalin Misfits
  • Birds of Steel
  • Blades of Time
  • Castlevania Lords of Shadow
  • Dance Masters (Kinect)
  • DDR Universe 3 bundle
  • DDR (2010) Bundle
  • Deca Sports Freedom (Kinect)
  • Jimmy Johnson
  • Karaoke Revolution (2009) Bundle
  • KR Glee vol. 3
  • Lucha Libre AAA Heroes Del Ring
  • Metal Gear Solid HD
  • Neverdead
  • Otomedius Excellent
  • Otomedius Excellent LE
  • Pro Evolution Soccer 2011 (Latin America – 30101 )
  • Pro Evolution Soccer 2011 (Canada/US)
  • Pro Evolution Soccer 2012 (Latin America – 30126)
  • Pro Evolution Soccer 2012 (Canada/US)
  • Rock Revolution
  • Rumble Roses
  • Silent Hill Downpour

Xbox

  • AirForce Delta Storm
  • Bloody Roar Extreme
  • Castlevania: Curse of Darkness
  • DDR Ultramix
  • DDR Ultramix 2
  • DDR Ultramix 3 bundle
  • DDR Ultramix 4 bundle
  • ESPN International Sports 2002
  • Frogger Beyond
  • Karaoke Revolution Party Game
  • King Arthur
  • Konami Classics vol1
  • Konami Classics vol2
  • Metal Gear Solid 2 Substance
  • Silent Hill 2: Restless Dreams
  • Teenage Mutant Ninja Turtles
  • Teenage Mutant Ninja Turtles 2
  • TMNT Nightmare
  • Whiteout
  • Winning Eleven 9
  • WTA Tour Tennis
  • Xiaolin Showdown

Thanks, Gametrailers.

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  • Malcolm Reynolds

    I believe this more than makes up for this issue.

    I see Silent Hill HD on the PS3 list which means you can switch the broken version of the game for the version that works.

    This doesnt help people who only own an xbox 360 but for them there are a ton of other options to choose from.

    I’m sure people will still complain though.

    • whiteferrero

      It’s a bit limited though. How about people that don’t keep receipts? How about people outside NA and SA? They’re pretty much screwed.

      • Adam Meadows

         Yeah. So, it depends on the retailer, you need your receipt and is only in NA and SA for copies bought before a certain date, and the offer ends in a few months. Not great.

        • http://moefx.wordpress.com/ barklight

          Oh well, at least KONAMI isn’t completely being a jerk. But still pretty shit though.

    • Locksus

      Yeah, well. For the people who bought the game and don’t live in Murrica, like me, this kind of sucks. I’m glad I didn’t buy the game (Thanks Jim Sterling!). 

      Why they decided to abandon the European and Asian fans is beyond me.

  • xMCXx

     Yeah, screw the rest of the world. GG, Konami.

  • Marco Tinè

    As far as I’ve heard, the developers were given incomplete source codes for SH 2 and 3, so they had to rewrite entire parts of those games in a pathetically short amount of time. The entire operation was a quick and dirty cash-in, something the fans certainly didn’t deserve, and it screwed up like this, too. What can I say? Never trust your passion when it gets in the way of spending your money wisely.

  • PrinceHeir

    oh my god they still have 

    Yu Gi Oh! Duelists of the Roses, Suikoden III, original Metal Gear Solid 2 Substance.

    these are rare titles O_______O

    though good thing i bought them new back then and still work to this day :)

    still sucks that the offer is only for US, i might get the PS2 Greatest Hits version of Silent Hill 2(includes the restless dreams from the xbox version)

    it’s the only SH game i haven’t got in New condition.

    i have LE Silent Hill 3 case that comes with the OST, and Silent Hill 4. all bought in sealed quality and been taking care of right now.

    coincidentally it’s the only SH game i haven’t played.

    oh well Konami, you really screwed the franchise to the ground.

    such a shame that Kojima Productions get to have all the resource they can get(which is good) but please try to spread that too other than them.

    Suikoden, Silent Hill, heck you even have freaking Bloody Roar franchise…

    so where’s all of that?!?!?!

  • http://gematsu.com/ Zero

    I hope the Konami branches in other parts of the world do something like this to. I don’t think its fair to not offer this trade in option to gamers outside of NA/SA.

  • rockman29

    I think they should just patch the thing. I hear the PS3 version still  isn’t great post patch. Very awful stuff Konami.

  • DrForbidden

    This definitely puts Konami in a much better light, but they still need to do something about non-American costumers, though.